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Private Medical Insurance

If you intend to use your private medical insurance, it is your responsibility to ensure the costs of your treatment is covered and to understand the cover your insurance will provide. The best way to do this is to contact your insurance company prior to your appointment date and inform them of your treatment details. Once your insurance company has confirmed your cover, they should provide you with an authorisation code which you will need to book your appointment. Most private medical insurers will require a GP referral before authorising your treatment.

To book a GP appointment, click the button below. 

 

BOOK GP APPOINTMENT

Frequently Asked Questions

Which insurance providers do we accept?

It depends on the service, most of our secondary care partners are covered by all major insurance providers.

My private insurance is provided by my job, do you accept that?

Yes, you will still need authorisation from the insurance company before booking your treatment.

If I purchase a Health Screen can I claim back from my health insurance?

We recommend confirming this with your insurance provider before booking an appointment.

Do you accept health insurance for mental health services?

Yes, our mental health partner OneBright is covered by all major insurance providers.

I need an X-ray (diagnostics) would my insurance cover this?

We recommend confirming this with your insurance provider before booking an appointment.

Which secondary care services are covered by private medical insurance and which ones are not?

Imaging (diagnostics), mental health, cardiology, orthopaedics and physiotherapy are covered by major insurance providers. Self-pay secondary care services include dermatology, gynaecology, dietetics and lifestyle management.

Can I pay for my treatment and claim it back from my insurance?

We recommend confirming this with your insurance provider before booking an appointment.

Can all my physiotherapy treatment be covered by my insurance?

We recommend confirming this with your insurance provider before booking an appointment.

How do I book as a Vitality member?

Sign into your Vitality account here to access the correct booking link.